1. Who we are
GoghMall prints public-domain paintings by Vincent van Gogh onto apparel, bags, mugs, wall pieces and craft kits, and publishes reference articles about those paintings. In these terms, "we" and "us" mean GoghMall; "you" means the person placing an order or using the site.
By placing an order you confirm that you are at least 18 years old and legally able to enter into a contract.
2. What we sell
Everything we sell is a manufactured product carrying a printed reproduction. A hoodie is a hoodie. A canvas print is a print on canvas, not a painting. We do not sell original artworks, autographs, limited editions or numbered editions, and nothing on this site should be read as a claim to the contrary.
Reference articles describe the paintings, their history and their technique. They are editorial content, not an appraisal, an authentication or a valuation of any object.
3. Printing, colour and tolerance
Screen-printed and dye-sublimated colour will not match an oil painting exactly, and will not match your monitor exactly either. We print to a calibrated profile, but a printed yellow is a printed yellow.
Placement, size and colour may vary slightly between units and between production runs. A variance of up to 5 mm in print placement and a visible difference under different lighting are normal and are not defects.
Sizes given for apparel are garment measurements, not body measurements. The size chart on each product page is the authoritative reference; if you are between sizes, take the larger one.
4. Orders and pricing
An order is an offer to buy. A contract forms when we send an order confirmation. If a product is mispriced or unavailable, we may decline the order and refund any amount already taken.
Prices are shown in US dollars and exclude any import duties or taxes levied at destination. Those charges are the responsibility of the recipient.
Items are printed to order. Once production has started, an order cannot be cancelled; see the refund policy for what happens if the result is wrong.
5. Payment
Payments are processed by third-party providers. We do not receive or store full card numbers. Each provider has its own terms, and by choosing a payment method you accept those terms.
Where a provider acts as merchant of record, that provider is the seller of record for the transaction and handles applicable sales tax or VAT.
6. Acceptable use
You agree not to resell our products as original artworks or as licensed Van Gogh merchandise, not to remove or obscure any reproduction notice supplied with an order, and not to use the site to break any law in your jurisdiction.
Public domain status applies to the underlying painting. A specific photograph or digital capture of a painting may carry its own rights in some jurisdictions; our source files are used under open-access terms or licence, and we do not grant you rights in them beyond viewing the site.
7. Limitation of liability
To the extent permitted by law, our liability for any claim arising from an order is limited to the amount you paid for that order.
We are not liable for indirect or consequential losses, including loss of profit, loss of opportunity, or any loss arising from wearing, washing, hanging, framing or displaying a product contrary to its care instructions.
8. Governing law
These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Nothing here removes a consumer right you have under the mandatory law of your own country of residence.